CRM Services
Losing Track Of Leads And Customers? We Have The Solution For You!
Check Out Our CRM capabilities
Market Smmash at its core is an advanced all-in-one CRM and marketing automation platform designed to go beyond the basics of a traditional CRM. Unlike major competitors like HubSpot, which often require complex setups or multiple tools to fully manage client engagement, Market Smmash brings everything into one unified platform. This means that businesses can access CRM functionalities, sales and marketing automation, detailed analytics, and client communication tools all in a single, streamlined solution.
Market Smmash is built to elevate customer relationship management by integrating robust features such as automated workflows, advanced appointment scheduling, and fully customizable website and funnel builders. Rather than just storing customer information, Market Smmash actively supports businesses in nurturing leads, optimizing client interactions, and driving conversions. For service-based businesses, Market Smmash’s appointment system and automated follow-ups help ensure that clients receive timely responses and reminders without manual intervention. Plus, with a centralized communication hub covering SMS, email, and social media, users can interact with customers wherever they are, all from one platform.
Launchpad
Google My Business Integration: Link GMB for local SEO and reputation management.
Facebook Integration: Connect Facebook Pages for social media management and ad reporting.
Stripe Integration: Connect Stripe for online payments and invoicing.
Mobile App Setup: Instructions for downloading the app for mobile CRM access.
Yext Integration (optional): Manage local business listings.
Dashboard
Leads Overview: Track new leads, prospects, and customers.
Pipeline Value: Visual representation of potential revenue.
Funnel/Conversion Rates: Monitor lead conversion progress.
Tasks Overview: Access upcoming or overdue tasks.
Conversations
SMS/MMS Messaging: Two-way text communication with customers.
Email Integration: Send and receive emails.
Facebook Messenger: Respond to Facebook Page messages.
Phone Calls and Voicemails: Track call history and listen to voicemails.
WhatsApp Integration (if configured): Manage WhatsApp conversations.
Unified Search: Search across all conversation channels.
Calendars
Team Calendars: Group calendars for teams or individuals.
Custom Availability: Set availability and buffer times.
Google/Outlook Sync: Sync with external calendars.
Appointment Reminders: Automated SMS or email reminders for clients.
Round Robin Booking: Auto-assign appointments based on availability.
Custom Booking Links: Shareable links for scheduling.
Contacts
Contact Management: Add, edit, and organize contacts.
Tags and Smart Lists: Segment contacts using tags and filters.
Activity Timeline: View communication history and activity.
Bulk Actions: Perform actions like sending messages or applying tags in bulk.
Import/Export Contacts: Upload or download contact lists.
Lead Scoring: Assign scores to prioritize high-value leads.
Opportunities
Custom Pipelines: Create tailored pipelines for different processes.
Opportunity Stages: Visualize lead progress through stages.
Drag-and-Drop Interface: Move leads between stages easily.
Pipeline Metrics: Measure conversion rates and deal values.
Win/Loss Analysis: Analyze closed deals.
Payments
Invoices: Create and send professional invoices.
Stripe/PayPal Integration: Accept online payments.
Products and Services: Set up products or services with pricing.
Payment Links: Shareable links for payment collection.
Recurring Billing: Subscription-based payment setup.
Marketing
Social Planner: Schedule and manage posts for multiple platforms.
Email Campaigns: Create email sequences or one-off emails.
SMS Campaigns: Send promotional or transactional SMS.
Funnels & Landing Pages: Link marketing efforts to your funnels.
Split Testing: A/B test email and SMS campaigns.
Automation
Workflow Builder: Visual drag-and-drop automation setup.
Triggers: Set rules to activate workflows (e.g., form submissions).
Actions: Automate tasks like sending messages, adding tags, or moving opportunities.
Pre-built Templates: Ready-to-use workflows for common tasks.
If/Else Logic: Create conditional automation paths.
Sites
Funnel Builder: Design and launch sales funnels.
Website Builder: Create multi-page websites with templates.
Forms & Surveys: Capture leads with customizable forms and surveys.
Pop-Ups & Sticky Bars: Increase engagement on your website.
Blogging Platform: Publish and manage blog posts.
SEO Settings: Optimize site pages for search engines.
Memberships
Course Builder: Develop courses with lessons and modules.
Drip Content: Schedule content delivery over time.
Student Portal: Provide login access for students.
Progress Tracking: Monitor student engagement.
Payment Integration: Sell courses directly through Stripe or PayPal.
Media Storage
File Upload: Upload images, videos, and documents.
Storage Limit: Allocated storage for each sub-account.
Media Organization: Categorize files for easy access.
Integration Support: Use assets in emails, websites, or campaigns.
Reputation
Review Requests: Automate requests for Google or Facebook reviews.
Review Monitoring: Track new reviews in one place.
Review Filters: Automatically handle negative feedback privately.
Customizable Templates: Use pre-made templates for review requests.
Reporting
Funnel/Website Analytics: Measure traffic, conversions, and sales.
Ad Reporting: Integrate Facebook and Google Ads data.
Call Reporting: Monitor call durations and outcomes.
SMS/Email Metrics: Analyze campaign open and click rates.
Appointment Metrics: Track scheduling and no-show rates.
Think A CRM Would Help Make Your Life Easier? Let Us Help!
Grow your business and easily follow up with your customers and leads with a market leading CRM
